Canon Pixma Tr8550 Scan To Email

Why Isn't My Canon Scanner Working?

Technology has enabled you to replace a conglomeration of devices with a remarkable piece of equipment – the multi-function printer (MFP). Not simply can you generate quality printed documents, but with the touch of a button or the click of a mouse, you tin can do so much more than:

Browse a certificate for copying
Scan a document right into your computer for editing and/or sharing
Print a fax or other document you received via email
Print documents directly from tablets or smartphones via WiFi

Your MFP (likewise called an all-in-one printer) does so much to brand your life easier, replacing outdated fax machines, scanners, and copiers and saving money on maintenance, electricity, and replacements. For home or business employ, these ingenious machines take inverse the way you operate your figurer and work with your documents, providing the functionality without taking up the space of the onetime devices. They simplify your twenty-four hours-to-day functioning – when they work.

Like all technology, MFPs seem to quit working at the almost inopportune times. Just when you need to scan an important certificate on your MFP, y'all're left with the frustration of a scanner that just isn't doing its job.

Canon is ane of the industry leaders in high-quality, affordable scanning MFPs, yet it's non unusual to run into bug with your Canon scanner, for several reasons.

What Causes Your Canon Scanner to Not Work?

Trouble-shooting your Canon scanner is reasonably straightforward, simply your problem can be acquired past a number of issues:

Offset, try rebooting your calculator and turning your scanner off for a few minutes, and then back on. Doing this corrects more calculator and device issues than y'all may expect.
As well turning the scanner off, disconnect the power cord – this causes a more complete hardware reset.
If your Canon scanner is new, it may not exist compatible with your operating system (OS), such as an outdated Bone like Windows XP, or now – even Windows 7.
Accept you lot recently upgraded to a new Os, such as WIN x? You may need to update your printer/scanner driver.
Connectivity is a possible issue – make certain any cables are secure, such as a USB connection
If your connection is wireless, be sure your Canon scanner is connecting to your WiFi – in that location should exist an indication of communication on your scanner panel.
Your device driver for the Canon scanner may exist outdated – or missing.
Device drivers can become corrupted, which may cause your scanner to not work properly.
Malware or viruses may have compromised your system, causing many issues, including making devices fail.

Check with the Canon back up portal or client service to ensure the scanner model is compatible with your system configuration.

Troubleshooting Your Windows Device

Windows provides some trouble-shooting methods to help you when your Catechism scanner isn't scanning.

Type "troubleshoot" in the search window, then select your printer in the troubleshooter options:

Y'all can select the "Troubleshoot" option to start the troubleshooter or click the "Printer" icon to go straight to a printing trouble solution, which includes your Canon scanner.

Click the button to "Run the troubleshooter"

Windows troubleshooter volition guide yous through steps to help discover the trouble with your Canon scanner not working.

If Windows is unsuccessful in finding and correcting your outcome, don't despair. You notwithstanding have more options.

Updating the Driver for Your Canon Scanner

Many Canon owners have reported that updating the driver for their scanner has resolved problems when running the device with Windows 10. Updating the driver for your scanner can be done in different ways:

Use Windows Update

Type "Windows Update" into the search window, and click on the Windows Update program:

Click the option in Windows Update to Check for updates

Employ Device Manager to Check Your Canon Scanner Software

An alternate method over using Windows Update is to use Device Manager to cheque the driver for an individual device such as your Canon scanner.

Get-go past typing "device managing director" into your windows search box, and click the Device Manager program:

In the list of devices displayed, find your Canon scanner. Select that device, then right-click and have the pick to Update Driver Software (this example has selected a random audio device as an illustration)

You will be given the option to search automatically for the right driver or to browse your computer to a folder where you know the software exists. Select the option to search automatically. This volition allow windows to search Microsoft's software registry to locate the best driver for your device.

The problem with using either Windows Update or Device Manager to detect the all-time driver for your Canon scanner is that the manufacturer may not however have registered their updated driver that solves your problem with Microsoft.

Searching the Manufacturer's Website

Another option available to you in solving problems with your Canon scanner not working is to approach Canon directly. You can search online or in your scanner'due south documentation to find a phone number for support contacts, or search the company'due south support website for commuter information. Of course, you volition demand to exist able to provide the model and possibly serial number of your device, as well as your operating system version and update level. It may exist a successful solution if you've exhausted earlier options.

Other Steps When Your Canon Scanner Doesn't Piece of work

If you accept an anti-virus function on your organisation (you should), make sure the application's detection database or definition is up-to-date. Next, run a full browse of your arrangement. This volition catch and hopefully remove any undesirable elements in your platform that could be either causing problems or may exist silently waiting to wreak havoc in your estimator in the future.

If your Catechism scanner is connected via USB cable, try some other cable, and fifty-fifty try a different USB port
Check the scanner drinking glass – a dingy or otherwise contaminated surface could result in scanning issues. Refer to the possessor's manual for instructions on cleaning the glass without dissentious the surface.
Make sure there is no mistake message on the scanner panel, indicating a hardware trouble.
If your Canon scanner isn't working, and it'south connected to a laptop, attempt changing the power options:

Type "ability saver" into the windows search window, so select the option to "Choose a power program"

Choose the option for Power Saver, and take the option to Cull a power program

Select the Power Saver option.

Although information technology may not seem intuitive, some laptop users take reported this simple pace has resolved problems with their Canon scanner hanging.

If You're Looking for an Easier Way

Driver issues are by no ways isolated to your Catechism scanner. There may fifty-fifty be outdated or missing drivers on your computer that volition cause bug in the hereafter or could be the source of other problems on your reckoner. Registering with an automatic driver checking and updating service can save you lot fourth dimension and frustration in troubleshooting device problems manually. Amongst the issues with manually updating drivers:

Time spent in searching for the right drivers can be considerable
Installing the wrong driver may exist even worse than the driver you already have
Downloading drivers from multiple websites tin be confusing when there are many to select from
You may not be comfortable with updating your organisation's drivers from a technical standpoint

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